RTP-80 Driver Download: How to Install and Use the Retsol Thermal Printer
If you are looking for a versatile, efficient, and reliable thermal receipt printer for your business, you might want to consider the Retsol RTP-80. This printer is designed to offer high-speed printing of invoices, labels, tags, receipts, and more at a resolution of 203 dpi. It also comes with a unique vertical double auto cutter, triple interfaces (USB, Ethernet, Serial), and supports Windows and Linux operating systems.
However, before you can start using this printer, you need to download and install the driver for RTP-80 from the official website. The driver is a software program that allows your computer to communicate with your printer and control its functions. Without the driver, your printer will not work properly or at all.
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In this article, we will show you how to download, install, and use the RTP-80 driver on your Windows PC. We will also provide some tips on how to troubleshoot common problems with RTP-80 driver. By following these steps, you will be able to enjoy the benefits of this thermal printer for your business.
How to download the RTP-80 driver from the official website
The first step is to download the RTP-80 driver from the official website of Retsol. Here are the instructions:
Open your web browser and go to .
Scroll down until you see Retsol RTP-80 Driver under Retsol Drivers. Click on Click to Download.
A new tab will open with a link to download the driver file. Click on Download.
Choose a location on your computer where you want to save the file. The file name is RTP_80_Driver.zip and its size is about 10 MB.
Wait for the download to complete.
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How to verify the downloaded file and extract it
After downloading the file, you need to verify its integrity and extract it. Here are the steps:
Right-click on the downloaded file and select Properties.
Go to the Digital Signatures tab and check if there is a signature from Retail Solutions & Technologies Pvt Ltd. If there is, click on Details.
In the Digital Signature Details window, click on View Certificate.
In the Certificate window, check if the certificate is issued by VeriSign Class 3 Code Signing 2010 CA and is valid until 12/11/2023. If yes, click on OK.
Click on OK again to close the Digital Signature Details window.
Click on OK once more to close the Properties window.
If the file is verified, you can extract it by right-clicking on it and selecting Extract All.
Choose a destination folder where you want to extract the file and click on Extract.
A new folder named RTP_80_Driver will be created with the extracted files.
How to install the RTP-80 driver on Windows
The next step is to install the RTP-80 driver on your Windows PC. Here are the instructions:
Open the RTP_80_Driver folder and double-click on the file named RTP_80_Driver.exe.
A window will pop up asking for your permission to run the file. Click on Yes.
The installation wizard will start. Click on Next.
Read the license agreement and check the box to accept it. Click on Next.
Select the destination folder where you want to install the driver. The default location is C:\Program Files (x86)\RTP_80_Driver\. Click on Next.
Select the printer model from the drop-down menu. Choose RTP-80 Thermal Printer Series (USB). Click on Next.
Select the port where your printer is connected. The default option is AUTO (Recommended). Click on Next.
The installation will begin. Wait for it to finish.
A window will appear asking if you want to print a test page. Click on Yes.
A sample receipt will be printed from your RTP-80 thermal printer. Check if it is printed correctly and without any errors.
If everything is fine, click on Finish. The installation is complete.
How to troubleshoot common problems with RTP-80 driver
Sometimes, you may encounter some problems with your RTP-80 driver or printer. Here are some common issues and how to fix them:
How to fix printer connection and printing problems in Windows
If your printer is not detected by your computer or does not print anything, you can try these steps:
Make sure that your printer is turned on and connected to your computer via USB, Ethernet, or Serial cable.
Make sure that you have installed the correct driver for your printer model and operating system.
Make sure that your printer is set as the default printer in Windows. To do this, go to Settings > Devices > Printers & scanners. Select your printer and click on Manage. Click on Set as default.
Make sure that your printer is not paused or offline. To do this, go to Settings > Devices > Printers & scanners. Select your printer and click on Open queue. If you see Pause Printing or Use Printer Offline checked, uncheck them.
Make sure that your printer has enough paper and ink. Replace them if needed.
Restart your printer and your computer. This can help to clear any errors or glitches.
If none of these steps work, you may need to uninstall and reinstall the driver. To do this, go to Settings > Devices > Printers & scanners. Select your printer and click on Remove device. Confirm the removal. Then, follow the installation steps again.
How to clear and reset the print spooler
If your printer is stuck or slow in printing, you may need to clear and reset the print spooler. The print spooler is a service that manages the print jobs sent to your printer. Sometimes, it can get corrupted or overloaded and cause problems. Here are the steps to clear and reset it:
Press Windows + R keys on your keyboard to open the Run dialog box.
Type services.msc and press Enter.
A window will open with a list of services. Find and double-click on Print Spooler.
In the Print Spooler Properties window, click on Stop to stop the service.
Click on OK to close the window.
Press Windows + E keys on your keyboard to open the File Explorer.
Navigate to the following folder: C:\Windows\System32\spool\PRINTERS.
Delete all the files in this folder. These are the print jobs that are stuck in the queue.
Go back to the Services window and double-click on Print Spooler again.
In the Print Spooler Properties window, click on Start to start the service.
Click on OK to close the window.
The print spooler is now cleared and reset. Try printing again and see if it works.
How to change a printer's status to "online"
If your printer is showing as "offline" in Windows, you may need to change its status to "online". Here are the steps:
Go to Settings > Devices > Printers & scanners.
Select your printer and click on Open queue.
In the Printer menu, uncheck Use Printer Offline if it is checked.
Close the window and check if your printer is now online.
How to contact customer support for further assistance
If none of the above solutions work, or if you have any other questions or issues with your RTP-80 driver or printer, you can contact the customer support team of Retsol for further assistance. Here are the contact details:
Phone
Website
+91-11-4700-4700
support@retailsolution.in
Conclusion
In this article, we have shown you how to download, install, and use the RTP-80 driver for your Retsol thermal printer. We have also provided some tips on how to troubleshoot common problems with RTP-80 driver. By following these steps, you will be able to enjoy the benefits of this thermal printer for your business.
RTP-80 thermal printer is a versatile, efficient, and reliable device that can print invoices, labels, tags, receipts, and more at a high speed and resolution. It also has a unique vertical double auto cutter, triple interfaces, and supports Windows and Linux operating systems. It is a great choice for any business that needs a fast and easy printing solution.
If you have any feedback or suggestions on this article, please let us know in the comments below. We would love to hear from you. Thank you for reading and happy printing!
FAQs
What are the advantages of using RTP-80 thermal printer?
Some of the advantages of using RTP-80 thermal printer are:
It uses thermal printing technology, which means it does not need ink or toner cartridges. This saves you money and reduces waste.
It prints faster than other types of printers, up to 300 mm per second. This improves your productivity and efficiency.
It prints at a high resolution of 203 dpi, which ensures clear and crisp text and graphics.
It has a large paper roll capacity of 80 mm, which reduces the frequency of paper replacement.
It has a unique vertical double auto cutter, which can cut the paper horizontally or vertically according to your preference.
It has triple interfaces (USB, Ethernet, Serial), which allow you to connect it to multiple devices and networks.
It supports Windows and Linux operating systems, which gives you more flexibility and compatibility.
How can I update the RTP-80 driver to the latest version?
To update the RTP-80 driver to the latest version, you can follow these steps:
Go to the official website of Retsol and download the latest version of RTP-80 driver from the .
Uninstall the current version of RTP-80 driver from your computer. To do this, go to Settings > Apps > Apps & features. Find and select RTP-80 Driver and click on Uninstall. Follow the prompts to complete the uninstallation.
Install the new version of RTP-80 driver on your computer. To do this, follow the installation steps as described above.
Restart your computer and your printer. This will ensure that the new driver is applied and working properly.
How can I use RTP-80 thermal printer with other operating systems like Linux or Mac?
RTP-80 thermal printer supports Linux operating system, but not Mac operating system. To use RTP-80 thermal printer with Linux, you need to download and install the Linux driver from the official website of Retsol. The Linux driver is compatible with Ubuntu, Debian, Fedora, and CentOS distributions. To use RTP-80 thermal printer with Linux, follow these steps:
Download the Linux driver from the on the official website of Retsol. The file name is RTP_80_Linux_Driver.tar.gz and its size is about 1 MB.
Extract the file to a folder on your computer.
Open a terminal window and navigate to the folder where you extracted the file.
Type sudo ./install.sh and press Enter. Enter your password if prompted.
The installation script will run and install the driver on your system.
You can now use RTP-80 thermal printer with Linux. To print a test page, type sudo lp -d RTP-80 /usr/share/cups/data/testprint and press Enter.
To use RTP-80 thermal printer with Mac, you need to use a third-party software that can emulate a Windows or Linux environment on your Mac. One such software is , which allows you to run Windows or Linux applications on your Mac without rebooting. To use RTP-80 thermal printer with Parallels Desktop, follow these steps:
Download and install Parallels Desktop on your Mac. You can get a free trial or buy a license from the official website.
Create a virtual machine with Windows or Linux operating system on Parallels Desktop. You can use an existing installation or download a new one from the internet.
Download and install the RTP-80 driver for Windows or Linux on your virtual machine. Follow the installation steps as described above.
Connect your RTP-80 thermal printer to your Mac via USB, Ethernet, or Serial cable.
Open Parallels Desktop and go to Devices > External Devices. Select your printer and click on Connect.
You can now use RTP-80 thermal printer with Parallels Desktop. To print a test page, open the printer properties on your virtual machine and click on Print Test Page.
How can I print barcodes, labels, or stickers with RTP-80 thermal printer?
RTP-80 thermal printer can print barcodes, labels, or stickers with the help of a software application that can generate and format these types of documents. One such software is , which is a professional label and barcode maker that supports RTP-80 thermal printer. To print barcodes, labels, or stickers with Labeljoy, follow these steps:
Download and install Labeljoy on your computer. You can get a free trial or buy a license from the official website.
Open Labeljoy and create a new document. Choose the type of document you want to create, such as barcode, label, or sticker.
Select the size and shape of your document. You can choose from predefined templates or create your own custom design.
Add the content and design elements to your document. You can insert text, images, logos, symbols, QR codes, and more.
Select the printer settings and preview your document. You can adjust the margins, orientation, alignment, and quality of your document.
Select RTP-80 thermal printer as your printer and click on Print.
Your document will be printed from your RTP-80 thermal printer. Check if it is printed correctly and without any errors.
How can I clean and maintain RTP-80 thermal printer?
RTP-80 thermal printer is a durable and low-maintenance device, but it still needs some regular cleaning and care to ensure its optimal performance and longevity. Here are some tips on how to clean and maintain RTP-80 thermal printer:
Clean the printer head and cutter regularly with a soft cloth or cotton swab dipped in alcohol. This can prevent dust, dirt, and paper residue from clogging or damaging them.
Clean the exterior of the printer with a dry cloth or a cloth dampened with water. Do not use any abrasive or corrosive substances that may harm the printer.
Replace the paper roll when it is low or empty. Do not use paper rolls that are wrinkled, torn, or damp.
Store the printer in a cool, dry, and ventilated place. Avoid exposing it to direct sunlight, high temperature, humidity, or dust.
Do not drop, hit, or shake the printer. Handle it with care and avoid any physical impact.
Do not disassemble or modify the printer. If you need any repairs or replacements, contact the customer support team of Retsol.
This is the end of the article. I hope you have learned something new and useful about RTP-80 driver download. If you have any questions or feedback, please leave them in the comments below. Thank you for reading and have a great day! 44f88ac181
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